Training For A High Stakes Game
Our recent survey of North American businesses established that $50,000 is riding on the average presentation. With that much at stake, top salespeople, managers, executives and professionals view presentation skills as being crucial to their success. Thousands of them have told us that Presentations That Work was the most valuable communication skills training they have ever received.

Preparing To Succeed
Most presentation skills programs teach delivery skills, but Presentations That Work goes a step further. PTW is based on the assumption that preparation is 80% of the job. Our presentation process is based on our philosophy that a communication must meet the needs of both parties to be successful.
In PTW, Participants learn how to develop the ideal content that will meet the needs of both the presenter as well as the audience.

Then participants learn how to structure their content for maximum persuasion, embellish it with effective illustrative material, and deliver it with style and confidence.

Programmed Practice Makes Perfect
A 2-day workshop can show you the way, but it takes practice to perfect a new communication style long after the workshop. That's why Presentations That Work has a full array of tools to create a learning system that begins before the workshop and follows participants over a 3 month period afterwards. Participants also have tools to implement our persuasive skills in meetings, letters, reports, emails, proposals etc.

Computer Software
An expert system (in Windows format) that walks you through the preparation process. It asks key questions and creates a presentation/proposal/report outline based on your input

Refresher Video
Reinforces skills learned in the workshop Conducted in a 2 hour mini-workshop led by the manager Also designed for self-study

Evaluations
Designed to help you identify areas for improvement:

• Before the workshop
• 4 weeks after the workshop
• 3 months after the workshop

We Know It Works-You Told Us!

"We believe the program to be the finest of its kind available."

"...impressed our most experienced sales people with the extent to which it improved both competencies to make presentations and their overall effectiveness."

"Has and continues to be a fantastic 'presence' developer for our managers and professionals."

Want to Learn More?
Presentations That Work System

Promotional video available on request.

Interpersonal Communication Skills

At a glance...

• Persuasion and listening skills
• Suitable for all staff
• Two half-day video assisted workshops
• Can be tailored to your specific environment

What's unique?

• Persuasion skills in a half-day
• Listening skills in a half-day
• Software follow-up
• Institutionalize a communication process

Communication is a bottom line skill. That's why we created Interpersonal Communication Skills (ICS)

• How to communicate persuasively
• How to listen effectively

The key communication skills for all your staff in two half-day experiential workshops. We'll introduce a simple communication process that you can institutionalize for all communications: one-on-one discussions, written proposals, group presentations, meetings, etc.
Our communication philosophy-"that successful communications must meet the needs of all parties"-pervades the entire process.
Learn to adapt all your communications to our Interpersonal Communication Skills process.

You'll Learn...

• How to communicate your ideas persuasively
• How to recognize inefficient communication
• To listen interactively, not just passively
• How to send information clearly, and efficiently
• How to understand and apply body language

The Benefits...

• Shorter meetings
• Better decisions
• Shorter cycle times
• Fewer mistakes
• Lighter briefcases
• More productive relationships

We Know It Works-You Told Us!

"Believe me, this isn't your average communication program. These are fresh new techniques that I've never seen."

"I always thought that good listening just meant being quiet and paying attention. ICS teaches active skills that assure close to perfect reception."

"It was more than theoretical techniques, they're actual on-the-job strategies we use everyday."

"The innovative videos clearly illustrate the techniques; they make it easy!"

Effective Negotiating

In a truly successful negotiation, everyone wins!

At a glance...

• Two-day video assisted workshop
• Win/win philosophy
• Preparation for an upcoming real-life negotiation

What's unique?

• Software to Prepare a Negotiation
• 3 month follow-up evaluation
• Refresher video
• Complementary program for Managers and Professionals (Effective Negotiations)
• 1 1/2 hours of video case study to support your facilitation

Win/Win or Die
In today's highly competitive marketplace, a sale is more than a sale-it's a step toward a long-term customer relationship. So, when it comes time to negotiate, today's successful sales professionals know that they are working towards an outcome that works, not only for them, but also for their customers. They know a satisfied customer today means more sales tomorrow. In the past salespeople bargained; today they negotiate-or find a new career.

Computer Software
An expert system in Windows format that guides your planning through the sales negotiating process. It asks key questions and creates an outline for your negotiation to ensure you are properly prepared.

Refresher Video
Reinforces skills learned in the workshop Conducted in a two hour mini-workshop led by the Sales Manager Also designed for self-study

Evaluations
Designed to help you identify areas for improvement:

• Before the workshop
• 4 weeks after the workshop
• 3 months after the workshop

We Know It Works-You Told Us!

"Through Relationship Aikido and other communication skills, I am able to avoid a confrontation and achieve a win-win outcome." "An easy process to learn and follow. I am now more prepared."

"In today's marketplace, you need the edge over the competition. The skills learned in Effective Sales Negotiating have given me that edge."

"Video was exceptionally well done."

Effective Writing

At a glance...

• 1 day software assisted workshop
• E-mail / Letters / Proposals
• Preparing & Organizing Your Message
• Language / Grammar · Layout

What's unique?

• Unique model to develop persuasive proposal
• Software for developing proposal content

You'll Learn

• A simple step-by-step approach to developing content efficiently and organizing it for maximum impact.
• Structuring various types of written communications for maximum persuasiveness.
• Persuasive language, sentence and paragraph structure and guidelines for grammar, punctuation, and revisions.
• Enhancing written communication through effective layout.

Social Style

Social Style...a meaningful half-day workshop that changes the way people interact

At a glance...

• Increases individual productivity through more efficient relationships
• Gets teams working together more productively
• Teaches sales staff to improve customer relationships
• Half-day video assisted workshop

What's unique?

• Social Style training in just a half-day
• Individual Social Style profiles
• Easily tailored to sales/management

Versatility, Not Change

People need not (in fact, cannot) change their basic style, they can only broaden it. Social Style gives people the skills to become more versatile in their interpersonal relationships.

Before participants arrive at the half-day workshop, they have co-workers complete a survey on how others see them. These questionnaires form the basis of the Personal Style Profile given to every student.

The profile details for the participant how others see them, their behavioral pluses, as well as showing them how to increase their versatility in relating to others. The results are based on the analysis of a vast database assembled from over 25 years of study.

MRCC's half-day program helps participants develop their versatility skills while keeping your time and financial investment low.

You'll Learn...

• How behavior patterns are formed
• How to observe behavior
• How to predict behavior
• The impact of your behavior on other people
• Strategies for modifying your behavior to relate more effectively to others
• Versatility skills to help you communicate more effectively

Which of these styles do you most favor? What about others who are important to you?

• The Analytical is concerned with facts, principles, logic, and consistency.
• The Driver appears to know what he/she wants and has no difficulty expressing his/her position.
• The Expressive is motivated by his/her dreams of the future and can motivate and excite others with his/her visions.
• The Amiable is concerned about feelings and relationships between people.

We Know It Works-You Told Us!

"I see it working. We've used the exercises on an ongoing basis to reinforce skills."

"Because it's a half-day course, we can blend it with other packages like negotiating, selling and communications which tend to be social-style dependent. It adds punch to other programs."

"I'm more self-aware and more versatile. I'm getting along with people I didn't before."

"Social Style has helped make my entire department more efficient."

Communicating for Leaders

At a glance . . .

• Persuasian; Listening; Inter-Personal skills
• Develop consensus around contentious issues
• 2 day video assisted Workshop
• Features Peter Senge`s `Mental Models` Concepts

What`s Unique . . .

• Persuasive Skills software
• Institutionalize a communication process
• Combines Peter Senge`s focus on `Dialogue` with balancing advocacy to inquiry

You`ll Learn How To

• Communicate your ideas persuasively
• Recognize inefficient communication
• Listen interactively, not just passively
• Send information clearly, and efficiently
• Understand and apply body language
• Manage ``hidden thoughts`` to develop more open yet safe conversations on contentious issues
• Re-examine some of our preconceptions that colour and freeze our thinking about people and things
• Use all these tools to balance advocacy with inquiry to come to real consensus with others around contentious issues

Benefits

• Shorter Meeting
• Better Decisions
• Shorter cycle times
• Fewer Mistakes
• Lighter Briefcases
• More productive relationships