Interpersonal Communication Skills

At a glance...

• Persuasion and listening skills
• Suitable for all staff
• Two half-day video assisted workshops
• Can be tailored to your specific environment

What's unique?

• Persuasion skills in a half-day
• Listening skills in a half-day
• Software follow-up
• Institutionalize a communication process

Communication is a bottom line skill. That's why we created Interpersonal Communication Skills (ICS)

• How to communicate persuasively
• How to listen effectively

The key communication skills for all your staff in two half-day experiential workshops. We'll introduce a simple communication process that you can institutionalize for all communications: one-on-one discussions, written proposals, group presentations, meetings, etc. Our communication philosophy-"that successful communications must meet the needs of all parties"-pervades the entire process. Learn to adapt all your communications to our Interpersonal Communication Skills process.

You'll Learn

• How to communicate your ideas persuasively
• How to recognize inefficient communication
• To listen interactively, not just passively
• How to send information clearly, and efficiently
• How to understand and apply body language

Benefits

• Shorter Meeting
• Better Decisions
• Shorter cycle times
• Fewer Mistakes
• Lighter Briefcases
• More productive relationships

We Know It Works-You Told Us!

"Believe me, this isn't your average communication program. These are fresh new techniques that I've never seen."

"I always thought that good listening just meant being quiet and paying attention. ICS teaches active skills that assure close to perfect reception."

"It was more than theoretical techniques, they're actual on-the-job strategies we use everyday."

"The innovative videos clearly illustrate the techniques; they make it easy!"